Pivot Payables: Automated Client Billing

Cher Pearsall, an expert in expense management, states that manual methods of project billing account for 35 to 50 percent of the disputed transactions between organizations and their clients. “Further, a significant percentage of the reimbursable expenses are omitted during manual processes,” adds Pearsall, CEO, Pivot Payables. “Confusion over expenses incurred directly impacts the revenue of enterprises, highlighting the importance of clarity in accounts payables (AP) and accounts receivables (AR)”. Working toward demystifying AP and AR by automating project billing is Pivot Payables. Co-founded by Pearsall and John Toman, the company’s chief product officer, Pivot Payables is an emerging technology firm focused on improving the profitability of organizations by automating project expense billing. Pivot Payables electronically captures transactions in real time to ensure transparency and improve buyer– seller collaboration, simplifying the preparation of proof of expenses. “While most expense management and invoice automation systems collect data across multiple clients and projects, they are fundamentally AP systems, whereas client billing is an AR function; this is where our software comes in,” remarks Pearsall. Leveraging AP data to create an AR transaction to facilitate client billing is a part of Pivot Payables’ modus operandi.

PivotPrime, Pivot Payables’ project expense management solution, tightly integrates with Concur Expense and Invoice, a leading expense management and invoicing solution with sophisticated cost tracking features, to offer top-notch expense management capabilities. “PivotPrime automatically identifies AP data in Concur and organizes it into a billing statement, producing all billable expenses along with associated receipts and invoice images, which is presented to clients,” explains Pearsall. The solution provides remarkable time-saving as was evidenced by Cardno—a professional infrastructure and environmental services company. Cardno had close to 90 billers organizing data at multiple levels and preparing expense and billing reports using manual methods, spending 45 to 90 minutes for each client billing instance. Switching to PivotPrime helped the company save over 500 hours per month.